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Quality Guide

All of our devices pass a 75-point Quality Inspection Process for functionality and cosmetic appearance. Cosmetic appearance is graded under normal lighting conditions and from an average viewing distance of 50 centimetres. Battery performance is guaranteed to be 80% or greater for devices manufactured in 2014 or later.
 

As New:
Shipped in a generic box, this looks as close to brand new as possible. Some devices may have minor marks when viewed from a normal viewing distance. All devices will vary.
    
Excellent:
There may be light scratches to the body and screen only as though it was almost new but had some minor use.
Good:
This is device may have some obvious signs of wear on the housing or LCD, ships in a generic plain box.
Average:
Bargain priced, best value for money. You will not find a cheaper device with a warranty. This device will have minor dents and scratches on the housing. The LCD may have scratches or scuffs. The phone still functions perfectly.
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